KCABS Information Centres

Below are the details of all the places where you can access our service in the borough.


Neville House
55 Eden Street

Find this centre on a map

How to Contact Us for Advice:
Phone 020 3166 0953  10-1, Monday -Friday

Information Centre for self – help leaflets and factsheets
Monday to Thursday 10.00am – 3.30pm, Friday 10.00 -1 pm
Not for drop in advice, for advice call 020 3166 0953, 10-1, Mon-Fri

We have a computer for client use in our information room. Clients are able to access selected internet sites such as Adviceguide, DirectGov, Department of Work and Pensions, Shelter and National Debtline to look for information.

If English is not your first language, we may be able to ask an interpreter from Kingston Interpreting Service to help us to understand your problem. It would help us to help you if you can bring a friend to translate for you when you first contact us, so that we can be sure that we can offer you the help that you need.

Please note we close the reception at 1pm on Fridays



The Hook Centre
Hook Road

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Wednesday 9.30 -11am

Assisted Information Drop in Service. We offer a wide range of self help materials and will be able to help you to help yourself.


The Malden Centre
Blagdon Road,
New Malden,

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Mondays 10.00 -11.30am

Assisted Information Drop in Service. We offer a wide range of self help materials and will be able to help you to help yourself


We also offer support for people who already attend the following sessions: -

Domestic Violence One Stop Shop

Kingsgate Church, The Empire, 161a Clarence Street, Kingston, KT1 1QT

Phone: 07917 271549

  • Speak to an Assessor

    Call us on 020 3166 0953 between 10am - 1pm, Monday to Friday

  • Worried about how you will be affected by changes to Welfare Benefits?

    You may have heard in the media that there will soon be significant changes in welfare benefits. Here is some information about this

  • Concerned about debts?

    The following pages will give you the information you need to make the right choices, including help to deal with your debt problems, how to avoid losing your home and how to get your finances back into shape.
  • Problems at work?

    Here you can find out more about those rights and how to solve problems. There is also information on what help is available if you're looking for work.
  • Do you have a question about housing?

    On these pages you can find information about how to go about renting or buying a home or just finding somewhere to live
  • Make a donation using Virgin Money Giving