What do we do and what difference does it make to our community?

This report covers what we do, what people ask us and what difference our help makes to the local community.

The Citizens Advice service provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. It values diversity, promotes equality and challenges discrimination.

Our aims

• Provide the advice people need for the problems they face.
• Improve the policies and practices that affect people’s lives.

The Citizens Advice service is a national organisation with local officers serving local communities.Kingston Citizens Advice Bureau is an independent registered charity.