Below are the details of how to access our ‘face to face’ services :
55 Eden Street
Kingston – NOTE: our front door for clients is at the back of the building opposite the car park
Information Centre for self-help leaflets and factsheets
Monday, Tuesday, Thursday and Friday 10am – 3.30pm. (Not Wednesdays)
This is for information only if you need advice call 020 3166 0953, 10am – 3.30pm, Monday , Tuesday, Thursday and Friday – (not Wednesdays)
We have a computer for client use in our Information Centre. Clients are able to access selected internet sites such as Adviceguide, GOV.UK, Department of Work and Pensions, Shelter and National Debtline to look for information. If you want to find a computer to use nearer to where you are – then try our interactive map of public access computers (thanks to the Superhighways project)
If English is not your first language, we may be able to ask an interpreter from Kingston Interpreting Service to help us to understand your problem. It would help us to help you if you can bring a friend to translate for you when you first contact us, so that we can be sure that we can offer you the help that you need.
Please note this service will not operate on 23rd May 2018 due to staff shortages …
The Hook Centre
Wednesday 9.30 -11am
Assisted Information Drop in Service. We offer a wide range of self help materials and will be able to help you to help yourself.
We have an independent financial adviser volunteering to provide generic advice for clients living or working in the Borough of Kingston. The clinic offers advice and assistance to anyone who would like information about mortgage options, endowments, equity release, banking, savings, pensions, investments, raising money from property and life and health insurance. Clients are seen by pre-booked appointments only.
To book an appointment ring: 020 3166 0953 Monday-Friday 10.00-3.30.
FREE LEGAL ADVICE CLINICS
We have solicitors who offer free appointments for clients living or working in the Borough of Kingston. The clinic covers Personal Injury, Clinical Negligence, Criminal Injury Claims & Inquests, Immigration, Family, wills and probate, immigration, personal injury and medical negligence, employment [discrimination only], and community care.
To book and appointment ring: 020 3166 0953 Monday -Friday 10.00-3.30
EVENING LEGAL ADVICE CLINICS
Solicitors from the South West London Law Centre offer free appointments at the Citizens Advice Kingston office on Tuesday evenings.
If English is not your first language
We may be able to ask an interpreter from Kingston Interpreting Service to help us to understand your problem. It would help us to help you if you can bring a friend to translate for you when you first contact us, so that we can be sure that we can offer you the help that you need