Below are the details of how to access our ‘face to face’ services :


Please note: Over Christmas we will be closed from 22nd December until 2nd January

KINGSTON

Neville House
55 Eden Street
Kingston –  NOTE: our front door for clients is at the back of the building opposite the car park

Find this centre on a map

Information Centre for self-help leaflets and factsheets 
Monday, Tuesday, Thursday and Friday 10am – 3.30pm. (Not Wednesdays)

This is for information only if you need advice call 020 3166 0953, 10am – 3.30pm, Monday , Tuesday, Thursday and Friday – (not Wednesdays)

We have a computer for client use in our Information Centre. Clients are able to access selected internet sites such as Adviceguide, GOV.UK, Department of Work and Pensions, Shelter and National Debtline to look for information.

If English is not your first language, we may be able to ask an interpreter from Kingston Interpreting Service to help us to understand your problem. It would help us to help you if you can bring a friend to translate for you when you first contact us, so that we can be sure that we can offer you the help that you need.

 


CHESSINGTON

The Hook Centre
Hook Road
Chessington

Find this centre on a map

Wednesday 9.30 -11am

Assisted Information Drop in Service. We offer a wide range of self help materials and will be able to help you to help yourself.


FINANCIAL ADVISER

We have an independent financial adviser volunteering to provide generic advice for clients living or working in the Borough of Kingston.

The clinic offers advice and assistance to anyone who would like information about mortgage options, endowments, equity release, banking, savings, pensions, investments, raising money from property and life and health insurance.

Clients are seen by pre-booked appointments only.

To book an appointment ring: 020 3166 0953 Mon-Fri 10.00-3.30.

 


FREE LEGAL ADVICE CLINICS

We have solicitors who offer free appointments for clients living or working in the Borough of Kingston.

The clinic covers Personal Injury, Clinical Negligence, Criminal Injury Claims & Inquests, Immigration, Family, wills and probate, immigration, personal injury and medical negligence, employment [discrimination only], and community care.

To access the service ring: 020 3166 0953 10-3.30, Monday -Friday

 


EVENING LEGAL ADVICE CLINICS

Solicitors from the South West London Law Centre offer free appointments at the Citizens Advice Kingston office on Tuesday evenings.

Click here to find out how to access the service, and here is the clinic rota.

 


If English is not your first language

We may be able to ask an interpreter from Kingston Interpreting Service to help us to understand your problem. It would help us to help you if you can bring a friend to translate for you when you first contact us, so that we can be sure that we can offer you the help that you need