The telephone assessor will take you through an initial assessment to determine the best way in which we can help you.
This might be through:
There is a high demand for our service and we receive most of our calls at the beginning of each session between 10 and 11 am.
Please see our Information section for details of how to access information and advice on the internet and also for details of other national and local services who may be able to help you.
This timeline will show you when changes to Benefits will affect Kingston residents. If you are worried about how this may impact on you, here is some useful information.
You may also find the Personal Independence Payment tool useful to check your entitlement.
(* Phone calls charged at local rate)