Kingston Citizens Advice Bureaux Annual Report 2006 - 2007

Princess Anne Visits the KCAB Offices

In February, Patron of the C.A.B. Her Royal Highness, the Princess Royal visited Neville House. Princess Anne wished to see a successful C.A.B. during working hours, and meet staff, volunteers and Trustees.

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KCAB case examples:

KCAB have been very active in helping clients with their employment problems with the help of a specialist adviser. These case have been on the increase. The majority of our clients who ask for help with employment problems would not be able to pursue their claims if we were not there to help them. This is because of the cost and the complicated nature of the system to resolve cases. Last year, the Government introduced the new grievance and appeal system in an attempt to resolve the simple cases at work level without having to go to the Employment Tribunal. Unfortunately, this has not worked as most employers still dismiss their employees on the pretext of something that is not strictly true. They use the grievance and appeal procedure for simply rubber stamping their earlier decision. This is where we step in.

In a recent case, a client, a manger of a hotel of a big chain, was dismissed by the Director on the pretext that he did not get on with his superior despite the fact that the hotel he managed was the top earning hotel in the chain. Our client was told that he would get all his dues and an extra £2000. He followed the grievance procedure which produced no favourable result. We advised him to take his case to the Employment Tribunal for unfair dismissal. Helped him to make an application within the required deadline and helped with his presentation at the hearing. Client succeeded in his claim for unfair dismissal and was granted £10,000 in compensation.